If a team member has not yet registered (i.e., they have not responded to the invitation email to activate their account), the Resend Registration Invite link will be displayed near the top of their profile.
If the link to send or re-send the invite has disappeared from their profile, it means they have already registered. If they have forgotten their password, they can follow the instructions in the article titled I've Forgotten My Login Password.
Invite Team Member to Register
- Log In: Log in as a System Administrator or Administrator.
- Navigate to People: Go to the People section.
- Select the Person's Name: Click the hyperlink on the person's name.
- Access Person Details Tab: On the Person Details tab, select the Invite to Register hyperlink.
- Send Notification: A PeopleTray account confirmation notification will be sent to the team member's email address.
Re-invite Team Member to Register
- Log In: Log in as a System Administrator or Administrator.
- Navigate to People: Go to the People section.
- Select the Person's Name: Click the hyperlink on the person's name.
- Access Person Details Tab: On the Person Details tab, select the Resend registration invite hyperlink.
- Send Notification: A PeopleTray account confirmation notification will be sent to the team member's email address.
Email Notification Process
Once the team member receives the email:
- Navigate to their Inbox: They will need to check their inbox for the PeopleTray account confirmation email, which is sent from noreply@peopletray.com.
- Open the Confirmation Email: They should locate and open the email to find further instructions.
- Create a Password: In the email, they will find a link labelled Click to create your password. Clicking this link will redirect them to the PeopleTray Create Password login page.
- Set a Password: They need to enter a password that includes at least 8 characters, one uppercase letter, and one number.
- Confirm the Password: To ensure accuracy, they must re-enter the password in the confirmation field.
- Create Password: After entering and confirming the password, they should click the Create password button.
- Access the Login Page: Once the password has been successfully created, they will be redirected to the PeopleTray Sign In Page.
By following these steps, the team member can successfully register and access their PeopleTray account.