Send a Flight Confirmation Email to a Passenger

You can easily send a pre-populated email notification to confirm the details of a passenger’s flight booking. This can be done from different locations within TeamTray.

Send Email Notification from the Flight Bookings Page

1. Log in as an Administrator, System Administrator, or CUR with the necessary permissions.
2. Navigate to Flights > Flight Bookings.
3. Use the filters on the left side of the screen to display the required bookings.
4. Tick the Notify (N) checkbox next to the passenger you wish to notify.
5. The details of the flight booking email will appear.
6. Edit any details, if necessary.
7. Click Send to send the email.

Send Email Notification from the Manage Flight Bookings Page

1. Log in as an Administrator, System Administrator, or CUR with the required permissions.
2. Navigate to Flights > Scheduled Flights.
3. Click the Manage Bookings button next to the flight you want to update.
4. Tick the Notify (N) checkbox next to the passenger you wish to notify.
5. The details of the flight booking email will appear.
6. Edit any details, if necessary.
7. Click Send to send the email.

Check that an Email Notification Has Been Sent

1. Log in as an Administrator, System Administrator, or CUR with the necessary permissions.
2. Navigate to Messages > Sent Messages.
3. Filter the results if needed.
4. Review the details of the sent messages to confirm the email was successfully sent.