The Manage Flight Bookings page is accessible by an Administrator, System Administrator or CUR with the required permissions to access or manage flight bookings.
Navigate to Flights > Scheduled Flights > Click the 'Manage Bookings' button alongside the required flight.
The Manage Flight Bookings page allows users to efficiently manage flight details and associated bookings for a specific flight. A variety of actions can be performed from this page, including:
- Editing flight details
- Adding, editing, or deleting bookings
- Tracking airline ticketing status
- Sending email or SMS notifications to passengers
- Managing freight details
- Cancelling a flight
- Finalising a flight
- Downloading flight manifests for the airline
Note: For detailed instructions on performing each action, please refer to the separate articles.
The Manage Flight Bookings Table
The table on the Manage Flight Bookings page provides the following information:
- Person: The name of the passenger.
- Person Weight: The passenger's weight as specified in their Profile > Roster tab, or the default weight set for all passengers.
- Extra Baggage: The weight of any additional baggage recorded in the Profile > Roster tab.
- Status: The current booking status for the passenger (e.g., Booked, Waitlisted, Cancelled).
- Booking Type: Indicates how the booking was made (e.g., Roster build or Manual booking).
- Compliance Status: Indicates whether the passenger has met all compliance requirements for their work role.
- Notify (N): A checkbox to send an email notification to the passenger.
- Ticketed (T): Tracks whether the airline has issued a ticket for the flight (must be checked before sending SMS notifications to the passenger).
- Ref #: The airline's booking reference.
- Notes: A field for adding any necessary booking notes.
Buttons on the Manage Flight Bookings Page
The following actions can be taken through buttons on the page:
- Edit Flight Details: Modify details such as times, aircraft type, allocated seats, flight weight, preference number, or freight.
- Cancel Flight: Cancel the entire flight.
- Finalise Flight Build: Finalise the flight to prevent changes to bookings by the Build, though manual bookings can still be made.
- Change Log: View a log of all changes made to the flight and bookings.
- Book Single or Group: Make a manual booking for either an individual passenger or a group.
- Delete All Bookings on the Flight: Delete all passenger bookings for the flight.
- SMS People on the Flight: Send bulk text messages to all ticketed passengers.
- Export Flight Manifest: Download an Excel file containing all passenger details to provide to the airline.
- Refresh: Refresh the page to update information.
- Move Bookings: Transfer all bookings to another flight or shift type.
- Build: Initiate a system build for all bookings.
- Scheduled Flights: Shortcut to the Scheduled Flights page.
- Flight Bookings: Shortcut to the Flight Bookings page.